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Tender Invitation for the Provision of Call Centre Ticketing System and Related Maintenance Service for Hospital AuthorityOriginal
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Hospital Authority · Tender Invitation for the Provision of Call Centre Ticketing System and Related Maintenance Service for Hospital Authority · Contract / tender number: HAHO(S)/T/26-IT002(G) · Closed · Closing date: 30 October 2026 (12:00 noon Hong Kong time)
Tender information
- Contract / tender number
- HAHO(S)/T/26-IT002(G)
- Closing date / Award
- 30 October 2026 (12:00 noon Hong Kong time)
- Contractor
- —
- Amount
- —
- Issuing organisation
- 醫院管理局 Hospital Authority
- Update
- 31/10/2026 01:02:50
TENDER BRIEF · WITH SOURCES
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This tender is Hospital Authority Head Office tender HAHO(S)/T/26-IT002(G) for the provision of a Call Centre Ticketing System and related maintenance services. The excerpt provided shows that Tender Submissions must be deposited in the Hospital Authority Head Office Tender Box (3/F Lift Lobby, Hospital Authority Building, 147B, Argyle Street, Kowloon) on or before 2026-10-30 12:00 noon. Evaluation is based on the Total Service Cost in Part IV Schedule 20, calculated as the total one-off cost plus the net present value of 5 years of recurrent charges. The excerpt does not set out qualification thresholds, document collection arrangements or electronic submission channels.
AI summary of the official notice and document excerpts obtained. The complete tender pack and all addenda have not been verified. Check the original terms.
- Closing Date and Time
- 2026-10-30 12:00 noon (Hong Kong Time)Official source ↗Official source ↗
- Tender Method
- Open tender (invitation to tender by notice of the Hospital Authority Head Office)Official source ↗
Scope of Work/Supply
The subject is the Provision of Call Centre Ticketing System and Related Maintenance Service for Hospital Authority, i.e. provision of the system together with related maintenance services, under a Hospital Authority HeaOfficial source ↗
The excerpt provided does not list specific specifications such as system functions, number of users, service locations, service hours or maintenance scope; the full tender document and technical schedules shall prevail.Official source ↗
The pricing structure must align with the Total Service Cost in Part IV Schedule 20, covering one-off costs and 5 years of recurrent charges; pricing should be organised by these components.Official source ↗
Qualification Thresholds
The excerpt provided does not set out any tenderer qualification, experience, registration or financial requirements; no threshold can be confirmed.Official source ↗
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